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And sometimes, he added: “Be glad you’re not chasing drivers at 4 PM on a Tuesday.” He needed to convert a legal document—a critical
Arjun wasn’t a tech newbie. He was a project manager who could wrestle pivot tables into submission and knew the difference between TCP/IP and having coffee with IT. But on a Tuesday afternoon, a simple task made him feel like he was trying to lasso smoke. He clicked them
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