Marta needed to scan a 19th-century map for a museum client. She fed the brittle parchment into the ADF, clicked "Scan," and watched the progress bar stall at 2%.
The lamp glowed green. The carriage slid back and forth, back and forth, but the ADF was empty. On her screen, a new window appeared—not Epson Scan 2, but a plain white box with a blinking cursor.
She reinstalled the driver from the CD. Nothing. She downloaded the latest from Epson’s site. Still nothing. The scanner arm twitched, the lamp flickered, but the software refused to see it.
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