**5. Request** - Could you please confirm whether the activation key associated with the above order is correct and still valid? - If there is a problem with the key, could you issue a new activation code or provide instructions for resetting the license? - Any additional troubleshooting steps you recommend would be appreciated.
**1. Purchase Information** - Order number / Invoice #: ____________ - Date of purchase: ____________ - Email address used for the purchase: ____________ - Name on the account: ____________
**2. Installation Details** - Operating system (e.g., Windows 10, macOS 13): ____________ - VCam version installed (e.g., VCam 2.3.1): ____________ - Installation method (download from website, DVD, etc.): ____________
I am writing to request assistance with activating my e2esoft VCam software. Below are the details of my purchase and the issue I am encountering:
Subject: Request for e2esoft VCam Activation Code / Assistance with License Activation
Dear e2esoft Support Team,