Marcus groaned. He’d forgotten to tag the ticket as “emergency maintenance”—a code that told the billing system to ignore time entries. Because ConnectWise Manage didn’t talk to Gradient unless you built a bridge. And Stratum IT’s bridge was… duct tape and prayers.
“Yes.”
“Yes.”
Cheryl laughed. Then she said something Marcus would remember for years: “You just built the thing I’ve been asking for across four vendor meetings. A single source of truth. Not another tool—just the ones we already have, finally shaking hands.” connectwise integrations
“And the asset sync?”